Terms of Service

These Terms of Service ("Terms") govern your access to and use of NuvoraSync ("NuvoraSync", "we", "us", "our"), available at nuvora-app.com. By creating an account or using the service, you agree to be bound by these Terms.

NuvoraSync is a Software-as-a-Service (SaaS) trading journal and analytics platform. It connects to your trading accounts via an authenticated synchronisation mechanism, aggregates trade history, and presents dashboards, analytics, metrics, reports and optional notifications. NuvoraSync is provided by Jan Beck NuvoraSync, Breslauerstraße 45, 88512 Mengen, Germany — see our legal notice for full company details.

You must be at least 18 years old and legally able to enter into binding contracts in your jurisdiction to use NuvoraSync. You agree to provide accurate, current and complete information during registration and to keep that information up to date.

You are responsible for maintaining the confidentiality of your account credentials and for all activity that occurs under your account. NuvoraSync issues a personal API token used by the synchronisation client to push trading data into your account. Keep this token secret. If you suspect your credentials or token have been compromised, contact us at support@nuvora-app.com immediately and rotate them where the interface allows.

When you connect AutoSync, our MT5 Expert Advisor reads trade data from your terminal and sends it to NuvoraSync. We do not connect to your broker directly and do not receive your broker login credentials. The connection is one-way (terminal → NuvoraSync) and is used solely to populate your dashboards and analytics.

NuvoraSync is a software tool for analysing and journalling your own trading. It does not provide investment advice, trading recommendations, asset management, financial brokerage or any other regulated financial service. Nothing presented within NuvoraSync — including dashboards, metrics, notifications, analytics or any generated content — constitutes investment advice, an offer to buy or sell financial instruments, or a personal recommendation. All decisions you make based on data shown in or exported from NuvoraSync are made at your own responsibility and risk.

NuvoraSync does not execute trades. It cannot open, modify or close positions on your broker account, and it does not access broker funds. The service is read-only with respect to your trading activity.

We work to keep NuvoraSync reliable, but we do not guarantee uninterrupted availability, error-free operation, or that the data shown is accurate, complete or current. Synchronisation delays, missing trades, broker-side data issues, calculation errors or service outages may occur. NuvoraSync is provided on an "as is" and "as available" basis without warranties of any kind, except where required by applicable law.

You are responsible for verifying all data shown in NuvoraSync against your broker's own statements before relying on it for trading, tax, accounting or reporting purposes. Any trading decisions, account management actions and tax filings remain your sole responsibility.

NuvoraSync is offered with a free tier and a paid PRO tier. PRO is available in two billing cycles:

• Monthly — €9.95 per month, including VAT where applicable.
• Yearly — €99.95 per year, including VAT where applicable.

We may change prices in the future. We will notify existing subscribers in advance of any price change that affects their subscription, and the new price will take effect at the start of the next billing period after the notice period ends.

Payments, invoicing, sales-tax handling (including VAT where applicable) and subscription checkout are processed by Paddleacting as the Merchant of Record. When you purchase a subscription your contract for payment is concluded with Paddle, which issues the invoice and remits applicable taxes. Paddle's own Buyer Terms and policies apply to the payment relationship in addition to these Terms.

Subscriptions renew automatically at the end of each billing period (monthly or yearly) unless cancelled before renewal. You can cancel at any time. After cancellation, your access to PRO features continues until the end of the current paid billing period; the subscription will not renew thereafter. Full details are in our Cancellation Policy.

NuvoraSync may from time to time offer free trials, beta access or other promotional access. The duration, conditions and conversion behaviour of any such offer are described at the point of sign-up. Unless explicitly stated otherwise, trials do not auto-convert to paid subscriptions without your explicit consent.

You agree not to misuse NuvoraSync. In particular you will not (a) attempt to bypass authentication or authorisation controls, (b) reverse engineer or decompile the service, (c) use the service to harm or defraud others, (d) interfere with the integrity or performance of the service, or (e) use the service in violation of applicable law.

NuvoraSync, its software, dashboards, design, trademarks and other materials are protected by intellectual-property laws and remain our property or that of our licensors. These Terms do not transfer any ownership to you. You retain ownership of the trading data you upload; you grant us a limited licence to process that data solely to provide the service to you.

If you submit ideas, feedback or suggestions for the service, you grant us a non-exclusive, royalty-free, perpetual licence to use them without obligation to you, unless we agree otherwise in writing.

NuvoraSync relies on third-party infrastructure (for hosting, authentication, transactional email, payments and optional notifications). These providers operate under their own terms and privacy policies. A current list of processors is maintained in our Privacy Policy.

To the maximum extent permitted by applicable law, NuvoraSync, its operator and its suppliers are not liable for indirect, incidental, special, consequential or punitive damages, or for any loss of profits, trading losses, revenues, data or goodwill arising out of or related to your use of the service. Our aggregate liability for direct damages is limited to the fees you paid for the service in the twelve months preceding the event giving rise to the liability. Nothing in these Terms limits liability that cannot be limited under applicable law (including, in Germany, liability for intent, gross negligence, injury to life, body or health, or under mandatory consumer-protection laws).

You may delete your account at any time from Settings → Danger Zone in the application. Account deletion permanently removes the personal data described in our Privacy Policy, including your trading data — this cannot be undone. We may suspend or terminate your access if you materially breach these Terms or applicable law.

We may modify the service or these Terms from time to time. Material changes will be communicated through the application or by email where appropriate. Continued use of the service after a change becomes effective constitutes acceptance of the updated Terms.

These Terms are governed by the laws of the Federal Republic of Germany, without regard to its conflict-of-law provisions. Mandatory consumer-protection laws of your place of habitual residence remain unaffected. If you act as a consumer in the EU, you may also rely on the consumer-protection provisions of the law of your home country.

Questions about these Terms? Contact us at support@nuvora-app.com or via our contact page.